Professional Effectiveness Exam
Professional Effectiveness is the process of building the comprehensive skill set that leaders can use to engage their team. This includes effectively communicating, motivating, influencing, collaborating and delegating. Now that you’ve completed this training, test your knowledge with the final assessment.
Remember: Feel free to revisit any of the topics in order to perform better on this final assessment.
This quiz consists of questions to assess your comprehension of the information presented on the topics covered in the previous modules.
You must receive 80% to pass and will have unlimited attempts.
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Question 1 of 10
1. Question
When a sender is forming a message and the receiver is listening to or reading it, they are doing what?
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Question 2 of 10
2. Question
_________ should have clear expectations, answer questions, provide solutions or help strengthen the project or topic at hand, and is also best communicated in a timely manner.
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Question 3 of 10
3. Question
An individual who increases work performance because of the outward rewards they will receive from the success of a project has this type of motivation.
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Question 4 of 10
4. Question
This concept is the continual process between a leader and an individual or team where common goals are identified, responsibilities are defined in terms of results expected, and measures are agreed upon as guides for operating and assessing results.
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Question 5 of 10
5. Question
Which power base is associated with your seniority within a company or space?
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Question 6 of 10
6. Question
During a collaborative process, the “opposition advocate” is responsible for what?
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Question 7 of 10
7. Question
Language, behavior, communications, and physical settings are all examples of which layer of organizational culture?
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Question 8 of 10
8. Question
What skills are useful for an effective collaboration?
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Question 9 of 10
9. Question
Arrange the 4 steps of the delegation process in the correct order:
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Make the Delegation Assignment
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Close Out the Assignment
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Prepare to Delegate
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Execute the Delegation
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Question 10 of 10
10. Question
Which of the following are the benefits of effective delegation?
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